Contact us

Find our adress and answers to frequently asked questions

Find us

Contact us

Use the contact form or email us or call us

FAQs

We answer your frequently asked questions.

Easy Online Booking

Book now

Contact us by email

Send us your enquiry by email to gite-vendee@orange.fr

Contact us by telephone

Call us on mobile 00 33 60 08 92 31 79

or on landline 00 33 02 51 50 24 80

Our address

Chantal Blais

Gite de la Gravée

25 Rue de la Gravée,

85200 Saint-Michel-le-Cloucq

France

We answer your frequently asked questions

How do I book the gîte?

It’s easy, you can reserve directly on line on the book now page or contact us by email or telephone.

Book directly on line and choose your payment method. For all online reservations you select the dates you wish to book starting with your arrival date then your departure date and complete the form by clicking on ‘book’.

Please read our terms and conditions and tick the box to agree.

You can pay in complete security by credit card.

If you prefer to book by email or telephone, please get in touch and let us know which dates you would prefer and we will confirm their availability.
If the dates are available we will send you the hire contract by email for you to return to us signed and accompanied by your deposit of 25%.

Which payment methods do you accept?

You can pay your deposit on line using your credit card through PayPal.

Your booking will be confirmed when we have received your payment and PayPal is a safe, easy and free.

PayPal allows you to pay on line securely and has 10 years of experience in on line payments.

You can also pay by bank transfer or by cheque in euros payable to our French bank.

What are the departure and arrival times?

You are required to leave the gîte by 10am on your day of departure. Arrivals start at 4pm. If you will be arriving late please contact us in advance.

Are animals welcome?

Unfortunately we do not allow animals to stay in the gîte.

It is a non-smoking gîte?

The gîte is a non-smoking area. You can’t smoke inside the gîte. An ash tray is available outside if you wish to smoke.

Is there car parking space?

A private car park is at the back of the garden of the gîte. When you arrive at Saint Michel le Cloucq, please park on the grassy verge between the rue de la Gravée and the rue de la Pagerie. We will then show you how to reach the parking area.

Do we need to bring sheets, towels and other linen?

Household linen is supplied as follows: tablecloths, serviettes and tea towels for the kitchen, bath towels, bath mats and flannels (French toilet mitts) for the bathrooms. Bed linen for the beds.
We do not supply beach towels – please bring these with you.
The beds are freshly made for your arrival. There is also a spare set of bed linen for all of the beds in case you need or want to change them.

What happens about cleaning the gîte at the end of our stay?

It is your responsibility to see that the gîte is left clean at the end of your stay. If you do not wish to do this we can have this carried out for you for a supplement of 60 Euros. Please let us know in advance if you wish us to have the gîte cleaned for you (by the last but one day of your stay at the latest).

Does the gîte have Wifi?

The gîte has a wifi router and we give you the code on your arrival.

Do I need to pay a security deposit before moving in to the gîte?

A security deposit of 250 Euros is required on arrival. The deposit is refunded should there be no causes to retain it.

Where do I go to when I arrive to gain access to the gîte?

Please come to 25 rue de la Gravée and we will take you to the gîte.

How many people can the gîte accommodate?

The contract for hire of the gîte is for a maximum of 4 people. We can refuse to accept any more than 4 people.

How do I cancel my booking?

If you have booked the gîte and you then wish to cancel please send a recorded delivery letter to us.
a) if you cancel before your arrival we retain your 25% deposit. We can also request the balance of the amount due if you cancel less than 30 days before your arrival as stated in the contract and the contract then becomes null and void and we are then in possession of the gîte.
b) if your stay is shortened, we cannot refund any of your money.

If you cannot find the answer to your questions, don’t hesitate to call us on 00 33 02 51 50 24 80 or email us gîte-vendee@orange.fr