General terms and conditions


Covid 19

The gite de la Gravée adapts its cancellation conditions and undertakes to postpone your stay free of charge or to reimburse you in the event of a cancellation imposed by the health crisis.

These measures apply exclusively in the current context of the Covid-19 pandemic and the resulting governmental or departmental restrictions, which are the subject of official announcements of containment. No other grounds will be taken into account in this context.

Article 1: – Length of stay: The guest who signs the present agreement, entered into for a fixed period of time, may in no case invoke any right to remain in the premises at the end of the stay.

Article 2 – Conclusion of the agreement: The reservation becomes effective when the guest has sent to the proprietor a deposit of 25% of the total price of the stay and a copy of the signed agreement, before the date indicated on the back. A second copy is to be kept by the renter.

The rental entered into between the parties to the present act may in no case benefit third parties, even partially, whether natural persons or corporate bodies, without the written consent of the proprietor.

Any breach of the preceding paragraph may carry with it immediate termination of the rental against the renter, with the proceeds from the rental being acquired definitively by the proprietor.

Article 3 – No right of withdrawal: For bookings made by letter, telephone or Internet, the renter does not have the right of withdrawal, pursuant to article L121-21-8 of the Consumer Code relating in particular to accommodation services provided at a given date or according to a given frequency.

Article 4 – Cancellation by the renter: Any cancellation must be made by mail or faxed to the proprietor.

a) Cancellation before arrival: the deposit is kept by the proprietor. The proprietor may demand the balance of the amount of the stay if the cancellation occurs less than 30 days before the scheduled date of occupancy.

If the renter does not arrive within 24 hours following the arrival date indicated in the agreement, the present agreement becomes null and void, and the proprietor may dispose of his accommodations. The deposits is also kept by the proprietor, who may demand payment of the balance of the rental.

b) if the stay is cut short, the proprietor keeps the price of the rental. No refund will be given.

Article 5– Cancellation by the proprietor: The proprietor refunds to the renter all sums paid.

Article 6 – Arrival: You must present yourself on the date specified and at the time mentioned in the present agreement. In the event of a late or postponed arrival, you must notify the proprietor in advance.

Article 7 – Payment of balance: The balance of the rent is paid upon occupancy.

Article 8 – Inventory of premises: An inventory is drawn up jointly and signed by you and the proprietor or his representative when you arrive at and depart from the lodging. This inventory constitutes the sole reference in the event of a dispute regarding the condition of the premises.

The cleanliness of the lodgings when you arrive must be indicated in the statement of condition of the premises. The vacationer is responsible for cleaning the premises during the rental period and before leaving. The amount of any cleaning charges is determined based on the calculation indicated in the fact sheet.

Article 9 – Security deposit: When the renter arrives, the proprietor will ask for a security deposit, the amount of which is indicated on the the agreement. After the inspection report is drawn up jointly at the time of departure, this deposit is returned, minus the cost of restoring the premises to their original condition if damage is found. In the event of early departure (prior to the time mentioned in the present agreement) preventing the inspection report from being prepared on the same day that you leave, the security deposit is returned by the proprietor within a maximum of one week.

Article 10 – Use of premises: The renter must ensure the peaceful nature of his occupancy and use the premises for their intended purpose.

Article 11 – Capacity: The contract is established for a maximum capacity of persons. If the number of renters exceeds the capacity, the proprietor may refuse any additional persons. Any change to or breach of the agreement will be considered to be at the guest’s initiative.

Article 12 – Pets: Unfortunately we do not allow animals to stay in the gîte

Article 13 – Insurance: You are liable for all damages caused by you. You must be insured by a holiday-type insurance contract for these various risks.

Article 14 – Payment of charges: At the end of your stay, you must pay to the proprietor any charges not included in the price. Their amount is determined based on the calculation mentioned in the Description, and documentation is provided by the proprietor.

Article 16 – Disputes: In the event of litigation and after exhaustion of the amicable discussions, exclusive attribution is made to the courts of the place where the rent is located